Store Policies

Illinois Residents PLEASE READ

WE DO NOT ACCEPT ONLINE TRANSFERS FOR IL RESIDENTS. WE DO NOT SELL HI-CAPACITY MAGAZINES, OR OTHER BANNED ITEMS TO ILLINOIS RESIDENTS. IL FOID REQUIRED FOR ALL ILLINOIS PURCHASES. E-CARD NOT ACCEPTED.

If you are an Illinois Resident, please remember that your order can only be processed with your valid Illinois State ID and a FOID card (with addresses on both cards matching your current residence), stating you are 21+ and able to own a handgun in your home state.

Before your order arrives, we'd like to make sure that you are aware of the law, involving out of state purchases. Illinois residents must have guns transferred to their home state to do their paperwork (FORM 4473). You cannot do your paperwork in Indiana.

We transfer store sales to an FFL Dealer in Illinois. We do not charge for the delivery of your order to the store of your choice (it's included with your purchase); however, the Illinois dealer will charge a flat fee of $40 for the transfer service.

We provide a free maintenance lesson with your firearm purchase, along with free range passes to test your firearm. We want you to be safe and responsible with your purchase; and will do what we can to help. Passes are issued when you come in to pick up your transfer paperwork (after your receive a call from us).

If you have any questions regarding your purchase, our hours of operation, or anything else, free feel free to call the store at 219-845-8880.

Returns/Cancellations

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 25% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging.

Please note that we do not permit the return of the following products:
   1. Special orders and products that are custom configured to your specifications.
   2. Products sold "as is" or "used" or that have been installed or used after receipt.
   3. Firearms, once transferred to buyer.
   4. Illumination devices, electronic sights, optics and night vision equipment.

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

PURCHASE POLICIES

WE RESERVE THE RIGHT TO CANCEL ANY AND ALL ORDERS OR TRANSFERS, FOR ANY REASON.
IF ANY OF THE CIRCUMSTANCES BELOW ARE PRESENTED, AN IMMEDIATE CANCELLATION WILL OCCUR. DEB'S HAS A ZERO TOLERANCE POLICY ON ANY SUSPICIOUS PURCHASES AND REPORTS ALL SUSPICIOUS TRANSACTIONS TO THE ATF OR LOCAL AUTHORITIES.

[B]IMMEDIATE CANCELLATIONS:[/B]
• A PHONE NUMBER PROVIDED WITH YOUR ORDER, NOT BELONGING TO THE PURCHASER.
• ILLINOIS PURCHASES OF ITEMS THAT ARE NOT ALLOWED IN THE STATE.
• SOMEONE ELSE "JUST CHECKING" ON THE STATUS OF YOUR PURCHASE.
• ANY PURCHASE MADE WITH A CREDIT CARD NOT BELONGING TO THE PURCHASER.
• "GIFT" PURCHASES OF FIREARMS, AMMUNITION, OR ACCESSORIES (CLASSES AND RANGE CARDS ARE OK).
• MULTIPLE PURCHASE OF THE SAME FIREARM.
• ANY AND ALL OTHER ACTIVITY, TRANSFERS OR PURCHASES CONSIDERED SUSPICIOUS BY DEB'S GUN RANGE LLC OR LOCAL LAW ENFORCEMENT/ATF SOURCES.
• LIVING FARTHER AWAY FROM OUR LOCATION, THAN IS ACCEPTABLE BY STORE POLICY.

ILLINOIS TRANSFERS:
• ILLINOIS PURCHASERS FROM OUR WEBSITE ONLY, MUST E-MAIL A COPY OF THEIR ID AND FOID CARD TO INFO @ DEBSGUNRANGE.COM (WITH NO SPACES). THE SUBJECT LINE MUST HAVE "DGR ORDER#XXXX" WITH XXXX BEING THE ORDER NUMBER GIVEN AT SALE. WE DO NOT ALLOW OR PROVIDE 3RD PARTY TRANSFERS FOR ILLINOIS RESIDENTS.

Transfer Policies

Deb's only offers firearm transfers for Indiana residents with valid Driver's License, that live within 35 miles of our location. You must contact the store first. No Exceptions. You must be 21+ for Handgun transfers and 18+ for Long Gun transfers. Deb's offers in-person "Person To Person" Transfers, with the same rules.

Range Rates

Range Fee's: $15 Flat Rate All Day (Must Be 21 w/ proper ID or with Parent/Guardian).

Targets: $1 Ea. (Must be 18" x 24" or larger)

Ammunition Prices: Vary Depending On Caliber

Ear & Eye Protection: Always Free

21+ WITH VALID ID (FOID FROM ILLINOIS REQUIRED).
16 OR OLDER MUST HAVE VALID ID. NO EXCEPTIONS.

Website Disclaimer

Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts, etc.).

All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.

Used Firearms

The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items being offered for sale. Items being sold in this manner will be marked as such. All sales on used items are final. Photos will be provided when available. All machine guns are considered used unless otherwise noted.

General Firearm Sales

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 or older to purchase a long gun and 21 or older to purchase a handgun per ATF rules, but state and local laws may differ and you will need to check your local laws before purchasing a firearm.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

Customer Service

If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.

Consumer Data Privacy

We respect your privacy and are committed to protecting it.

The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.

The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.

Secure Transmission

All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a website and a visitor's Web browser. This link ensures that all data passed between the website and the browser remains private and secure.

Order Fulfillment

All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

Online Price & Description Errors

Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

If an item's description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that $dealerName will be the final arbiter of discrepancies in the online catalog.

Ammunition Purchases

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. *All ammunition sales will comply with local and state laws and will not be shipped to any restricted areas.*